Terms and Conditions

Effective Date: November 16, 2025

Please read these Terms and Conditions (“Terms”) carefully before using the Novo Accounting website, services, or any related materials.
By accessing this website or engaging with our firm, you agree to be bound by the following terms and conditions.

If you do not agree with these terms, please do not use our website or services.

1. Scope of Services

Novo Accounting provides professional accounting, tax preparation, payroll, and financial advisory services for individuals, self-employed professionals, and businesses in Canada.
All services are offered in accordance with Canadian laws and standards established by CPA Ontario and other regulatory bodies.

Engaging our firm for services does not create a formal accountant–client relationship until a signed engagement letter or agreement is in place.


2. Use of Website

This website is intended for informational purposes only.
Nothing on this site constitutes specific accounting, tax, or legal advice. You should not act or refrain from acting based on any content without consulting a qualified professional.

We do our best to keep the information accurate and up to date but cannot guarantee that all materials are complete, current, or error-free.


3. Confidentiality and Client Data

Any information shared through our contact forms, email, or secure client portal will be treated with strict confidentiality, in accordance with our Privacy Policy.
We take all reasonable measures to protect your data from unauthorized access, misuse, or disclosure.

However, you are responsible for ensuring that documents sent to us (via email, portal, or other methods) are accurate and complete.


4. User Responsibilities

By using our website or submitting information to us, you agree:

  • To provide accurate and truthful information

  • Not to use the site for unlawful, fraudulent, or malicious purposes

  • Not to interfere with the site’s functionality or security features

  • To comply with all applicable laws in your use of the site and our services


5. Intellectual Property

All content on this website — including text, graphics, logos, documents, and layouts — is the property of Novo Accounting and is protected by Canadian copyright and intellectual property laws.
You may not copy, reproduce, republish, or distribute any materials without prior written permission.


6. Third-Party Tools and Links

Our website may contain links to third-party websites or use third-party tools (e.g., scheduling tools, WhatsApp, client portal).
Novo Accounting is not responsible for the content, privacy practices, or accuracy of these third-party platforms.

Use them at your own discretion and review their terms of use and privacy policies separately.


7. Limitation of Liability

Novo Accounting is not liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of this website or from reliance on any information provided herein.

We are not responsible for delays, errors, or interruptions caused by internet issues, third-party systems, or force majeure events.


8. Booking and Cancellations

Appointments scheduled through our website, phone, or email are subject to availability and confirmation.
If you need to cancel or reschedule, we kindly request at least 24 hours’ notice.
Repeated no-shows or last-minute cancellations may result in limited future availability.


9. Jurisdiction and Governing Law

These Terms and Conditions are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
Any disputes will be resolved in the courts of Toronto, Ontario.


10. Modifications to Terms

Novo Accounting reserves the right to modify these Terms at any time, without prior notice.
Changes will be posted on this page with an updated effective date. Continued use of our website or services indicates your acceptance of the revised terms.


📬 Contact

If you have any questions about these Terms, please contact us at:

Novo Accounting
📧 Email: novoaccounting@novoaccounting.ca
📞 Phone: +1 (437) 602-3045
📍 Address: 38 Greensboro Drive, 2nd Fl, Etobicoke